Shipping & Delivery Policy

How long will it takes to receive my order?

Please allow 1-3 business days for your order to be processed prior to shipping. Once your order is shipped, it should arrive within the estimated shipping time frames below:

West Malaysia: 3-5 Working Days
1-3kg | RM12 Shipping fee |

3-5kg | RM15 Shipping fee |

5-7kg | RM20 Shipping fee |
7-9kg | RM25 Shipping fee |

** Volumetric weight (kg) = length (cm) X width (cm) X height (cm) / 6000

Do you ship East Malaysia & internationally?

Currently, we only ship to address within West Malaysia.

For customers East Malaysia, please contact us if you are interested to our product.

What if my package hasn’t arrive after the stipulated time?

If you have yet receive your package after exceeding the stipulated time, please email us at admin@autodenso.com.my or +6019 759 6898 for us to assist with the investigation.

NOTE: Be sure to check around for your package, some carriers may leave packages around your vicinity or perhaps someone, like your neighbors or an Apartment Office Manager, may have accepted the delivery on your behalf.